ToveedoCare
ToveedoCare
Toveedo Tablet Protection Plan ~ Worry-Free Coverage
Toveedo offers an optional extended warranty for tablets purchased directly from our website. This warranty covers manufacturer defects, battery failure and hardware malfunctions. The Toveedo Tablet is an investment worth protecting. Give yourself peace of mind!
You can choose from a 1 year or 2 year warranty.
Coverage & Benefits:
The warranty provides coverage for:
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Manufacturer defects and hardware failures.
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Battery failure (excluding normal battery wear and tear).
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Charging port or button malfunctions due to regular use.
What Is Not Covered?
This warranty does not cover:
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Lost or stolen devices.
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Water damage or liquid exposure.
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Screen cracks, or any physical damage.
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Cosmetic damage (scratches, dents, discoloration).
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Normal wear and tear beyond functional damage.
Limitations and disclaimers
Warranty coverage is non-transferable and applies only to the original purchaser.
Toveedo reserves the right to deny claims if fraudulent or bad intentioned activity is suspected.
How to File a Claim
If you ever need to use your warranty, reach out to our support team at sales@toveedo.com.
In the email, include:
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Proof of purchase
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Warranty details
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A quick description of the damage or issue
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Any photos or videos of the issue (if needed)
We’ll guide you through the next steps. If the claim is approved, Toveedo will determine whether to repair, replace, or refund, and we will provide instructions for repair or replacement. You may be required to return the damaged device.
Claims will be processed within 5-7 business days. For domestic claims, return shipping is on us. International customers may need to cover shipping fees.
Our warranty is non-refundable once purchased. Since it provides immediate coverage, we’re unable to offer refunds. If you forgot to buy a warranty, you have 30 days from when you bought the tablet to purchase it.
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If you have any questions or need assistance with your warranty, feel free to reach out to our support team. We’re always happy to help!
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Our satisfied customers
FAQ
Toveedo is an APP and website that has a wide variety of educational, fun entertainment for kids in a safe, ad-free space.
We want you to be satisfied with your purchase! While we don’t offer returns on tablets, we do accept returns for hardware malfunctions within 30 days, as long as the item is in its original packaging. To start a return, please contact us at sales@toveedo.com, and we'll guide you through the process.*Gift cards and Insurance non returnable. Thank you for shopping with us!
Currently, we do not ship internationally. Our shipping services are only available within the United States. We appreciate your interest and hope to expand our shipping options in the future. Stay tuned for any updates!
Orders typically ship within 1-3 business days. Delivery times depend on your location - domestic orders usually arrive within 5-7 business days. *We do not offer international shipping.
Once your order has shipped, you’ll receive a tracking number via email. You can use that number to track your order directly on the carrier’s website.
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also offer PayPal, Apple Pay, and Google Pay for added convenience.
Yes! Sign up for our newsletter on our website and you'll receive 5% off your first order! Be sure to check your inbox for the discount code.